Open to new opportunities
Open to new opportunities
|
|
I adapt to constraints and craft purposeful, impactful products for growth.
I adapt to constraints and craft purposeful, impactful products for growth.
Currently designing financial products and integrating AI workflows at Coast Capital.
Currently designing financial products and integrating AI workflows at Coast Capital.
Recent work
Recent work
Recent work
From 7 steps to one conversation - Proof of concept
From 7 steps to one conversation - Proof of concept
From 7 steps to one conversation - Proof of concept
Designed and prototyped a new AI chatbot specifically tailored towards financial transaction fulfilment.
Designed and prototyped a new AI chatbot specifically tailored towards financial transaction fulfilment.
Design for AI
Design for AI
iOS App
Responsive
Claude Code
Commercial
38%
Reduction in support calls
~70%
Adoption rate
View details
|
3-4 minutes read
View details
|
3-4 minutes read
Increasing product adoption by enabling digital account upgrades
Increasing product adoption by enabling digital account upgrades
Increasing product adoption by enabling digital account upgrades
Designed a digital banking feature solving a key member pain point — reducing support tickets and increasing annual revenue.
Designed a digital banking feature solving a key member pain point — reducing support tickets and increasing annual revenue.
Subscription model
Subscription model
Desktop and mobile
Desktop and app
Desktop and mobile
Growth design
Growth design
18x
Product adoption
$48k+
ARR
View details
|
3-4 minutes read
View details
|
3-4 minutes read
Making money transfers faster and easier for commercial users
Making money transfers faster and easier for commercial users
Making money transfers faster and easier for commercial users
Introduced a new transfer flow to decrease the task completion time — boosting user satisfaction and reduced support calls.
Introduced a new transfer flow to decrease the task completion time — boosting user satisfaction and reduced support calls.
0 to 1 design
0 to 1 design
Desktop/Responsive
Desktop web
Responsive
Commercial banking
Commercial
Commercial
-78%
Task completion time
-65%
Support calls
View details
|
3-4 minutes read
View details
|
3-4 minutes read
